Cookie Policy

Last Updated: February 24, 2026

This Cookie Policy explains how DNA SAAS Labs, LLC ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at https://uptimebot.ai/ ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. WHAT ARE COOKIES?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

First-party cookies: Cookies set by the website owner (in this case, UptimeBot).
Third-party cookies: Cookies set by parties other than the website owner. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

2. WHY DO WE USE COOKIES?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Sections.

3. THE TYPES OF COOKIES WE USE

The specific types of first and third-party cookies served through our Website and the purposes they perform are described below:

A. Strictly Necessary Cookies

These cookies are essential to provide you with services available through our Website and to use some of its features, such as access to secure areas (the User Dashboard). Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them without affecting how our Website functions.

Session Cookies: To keep you logged into your UptimeBot account while you configure monitors or view reports.
Security Cookies: To help identify and prevent security risks.

B. Performance and Functionality Cookies

These cookies are used to enhance the performance and functionality of our Website but are non-essential to its use. However, without these cookies, certain functionality (like the Slack integration setup or support chat) may become unavailable.

Preferences: To remember your dashboard display settings or time zone for uptime reports.

C. Analytics and Customization Cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are.

Traffic Analysis: We use tools (such as Google Analytics) to see which monitoring features are most popular. This helps us prioritize our developer backlog.

D. Payment and Billing Cookies

As we utilize third-party payment processors (Stripe) to handle our recurring monthly subscriptions, these partners may drop cookies to:

Identify the device for fraud prevention.
Ensure the 30-day refund window and transaction history are correctly associated with your browser session.

4. COOKIES AND YOUR MONITORING DATA

It is important to note that the cookies stored in your browser are separate from the monitoring data we collect from your servers. While cookies help you navigate the dashboard, the actual monitoring of your URLs and IP addresses is performed by our nodes in London, UK, and does not rely on browser cookies to execute pings or SSL checks.

5. HOW CAN I CONTROL COOKIES?

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website (like the dashboard) may be restricted.

To learn more about how to manage cookies on popular browsers:

6. UPDATES TO THIS POLICY

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

7. CONTACT US

If you have any questions about our use of cookies or other technologies, please email us at [email protected] or write to us at our headquarters in Cape Town:

DNA SAAS Labs, LLC
First Floor, Willowbridge Mall,
Carl Cronje Dr, Bellville Park,
Cape Town, 7551
South Africa